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With over 12 years of experience in the tax industry, Akayla Duncan is the proud owner of Akayla L. Duncan Tax Service & Smart File Express, a passionate mentor and a AFSP certified tax professional. Based in Alexandria, LA, she specializes in helping individuals and small businesses navigate their tax needs with clarity, care, and compliance. Akayla’s mission is to empower clients through expert tax preparation and year-round assistance while mentoring aspiring tax professionals to build successful businesses. Whether you need current or prior year tax filing, amendments, or support as an entrepreneur, Akayla is committed to ensuring you achieve your financial goal with confidence.

Akayla L. Duncan Tax Service offers unparalleled, personalized tax services to a broad range of clients. As your AFSP-certified tax professionals, we’re here to ensure that all your tax preparation needs are met with accuracy and speed. We take pride in staying current with IRS updates and changes to provide you with the most reliable and up-to-date service. Let us serve as your trusted tax professionals and guide you toward financial success.

WHY CHOOSE AKAYLA D.

Choosing Akayla L. Duncan Tax Services means choosing transparency, dedication, and results. We prioritize keeping you informed every step of the way while offering tailored tax solutions that fit your unique needs. Our commitment to excellence ensures that your tax preparation is efficient, stress-free, and focused on maximizing your benefits.

PERSONALIZED APPROACH

Your financial situation is unique, and so is our approach. At Akayla L. Duncan Tax Services, we take the time to understand your specific needs and goals. Whether you're filing taxes for the first time, managing a business, or resolving past tax issues, we craft personalized strategies to ensure the best possible outcomes. With us, you’re not just a client—you’re a valued partner.

EXPERIENCE & EXPERTISE

At Akayla L. Duncan Tax Services, we bring years of knowledge and professionalism to ensure your tax needs are handled with precision. Our team stays up-to-date with every change in tax laws to provide you with accurate and timely solutions. From personal taxes to small business needs, we specialize in creating a seamless, stress-free experience for our clients, giving you the peace of mind you deserve.

CLIENT SATISFACTION

Our success is measured by your satisfaction. At Akayla L. Duncan Tax Services, we pride ourselves on building lasting relationships with our clients. From our exceptional customer service to our results-driven approach, we are dedicated to exceeding your expectations. Your peace of mind is our priority, and we work tirelessly to ensure that every experience with us leaves you confident and satisfied.

Contact us today to schedule a consultation. We’re here to answer your questions, provide guidance, and set you on the path to financial success. Let’s make tax season work for you!

OUR TAX SERVICES

Individual Tax Preparation

Self-Employment Taxes

Small Business Tax Preparation

Prior-Year Tax Returns

Tax Amendments

ITIN Assistance

IRS/State Notice Resolution

Tax Debt Resolution

Audit Protection

CLIENT FEEDBACK

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Deandrea Whitley
★★★★★
Akayla has to be one of the most AMAZING Tax Preparers I've ever encountered. She made it so easy to trust her with my personal information after being mishandled twice before. Her timing is impeccable. She's going to go ALL out to assure you are satisfied, while teaching you useful information. 10/10 recommend Akayla Duncan!
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Mesha
★★★★★
I've been coming to Akayla for tax preparation for a couple of years and she's passionate about what she is doing. Answers any questions you have to the best of her ability with rapid results. I didn't have to wait long and she made me feel comfortable while preparing my taxes. Thanks for all you do!
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C. Thibodeaux
★★★★☆
I have been filing my taxes with Akayla for almost 10 years now! I have filed many different ways throughout the years with many different needs/issues. She has always worked diligently to process returns with patience, dignity, extensive knowledge, and compassion for her clients. I feel confident that I'm paying for professional expertise and peace of mind... the refund is just the added bonus! (;

Tax Preparation Process

Schedule an on-line or In-office with a Tax Pro

Visit "WWW.AKAYLADUNCAN.COM Select “file online” or "File in office".

Schedule your appointment

Schedule your 1-hour appointment with one of our Tax Professionals at your prefer time.

FILL OUT THE CLIENT FORM

Fill out the online “Client Contact Form” & "Client Data Form". After you have completed the each you will receive a link to schedule your appointment.

File with a live tax pro

File with a live Tax Pro in-Office at 2304 S MacArthur Dr. Suite D, Alexandria LA 71301 or File with a Live Tax Pro on-line with the ZOOM meeting App.

Frequently Asked Questions:

What documents do I need to prepare my taxes?

You will typically need documents such as W-2 forms, 1099 forms, investment income statements, mortgage interest statements, and records of any deductible expenses.

When is the tax filing deadline?

For most individuals, the tax filing deadline is April 15th. However, this date can vary, so it's important to double-check each year.

What are the benefits of using a professional tax preparer?

Professional tax preparers can help you maximize deductions, navigate complex tax laws, and ensure accurate and timely filing, potentially saving you time and money in the long run.

Can I e-file my taxes through your website?

Yes, we offer e-filing services to make the tax filing process convenient and efficient for our clients.

What should I do if I can't pay my taxes in full by the deadline?

If you can't pay your taxes in full by the deadline, you should still file your return on time and pay as much as you can to minimize penalties and interest. You may also consider setting up a payment plan with the IRS.

What tax credits and deductions am I eligible for?

Our tax professionals can help you identify tax credits and deductions you may be eligible for based on your individual circumstances, potentially reducing your tax liability.

How long does it take to receive my tax refund?

The time it takes to receive a tax refund can vary, but e-filing and choosing direct deposit can generally speed up the process, with most refunds issued within 21 days of filing.

What if I have income from multiple states?

If you have income from multiple states, you may need to file state tax returns for each state where you earned income. Our tax experts can assist you with filing multi-state returns.

What records should I keep for tax purposes?

It's important to keep records of income, expenses, and other tax-related documents for at least three years. These records may include receipts, bank statements, and previous tax returns.

What is the penalty for filing taxes late?

The penalty for filing taxes late is usually 5% of the unpaid taxes for each month or part of a month that a return is late, up to a maximum of 25%. If the return is more than 60 days late, the minimum penalty is $435 or 100% of the unpaid tax, whichever is less.

What happens after I submit my client data form?

One of our tax professionals will review your information and call with 24 hours for a free estimate.

How do I Contact you about my free estimate?

Office: 318-987-8208

Email: [email protected]

What documents do I need to verify my Identification?

ID, Taxpayer Social Security Card, and Dependent Social Security Cards.

What documents do I need to verify my filing status and address?

Utility Bill, Lease, Cable Bill.

What documents do I need to verify my dependents relationship

Birth certificate, Adoption statements, Government statements.

What documents do I need to verify my dependents residency?

Medicals records, School Records, Shot Records, or Lease with dependents names.

What documents do I need to verify my income?

W2, 1099’s, 1099k, Bank Statements, Receipt Book, Summary of Income & expense, Records of Expenses, Financial Transactions, Reconstruction of Income & expense, and any other income documents.

What supporting documents do I need to verify my small business or self-employment business?

LLC, EIN, website, pictures of business, prior year tax returns, business license, client testimonials, business plan, professional licenses, contract & agreements, business registration